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Q: What should I have on hand to maintain my tile and stone?

A: 1. For all stone: cleaners such as Dawn soap (blue), Simple Green, or marble/natural stone cleaner
     
2. For porcelain or fiberglass: Bon Ami
      3. For glass or mirrors: Sprayway foam glass cleaner
      4. squeegee - use on all walls and glass
      5. sponge - non-scratching
      6. brush - to use on all grout joints and honed stone


Q: I can't get the water spots off my marble countertop and floor. What can I do?

A: The "water spots" are not really water spots but etch marks caused by some type of acid product that was either dripped or spilled on the marble. The etch marks can be removed by resurfacing the damaged area and then either polishing or honing, then sealing.

** FYI: Travertine, limestone, and marble are all acid sensitive stones. Some cleaners, soaps, shampoos, and other products contain acid and when spilled or dripped on a stone surface will remove the polish therefore leaving it dull.


Q: Why do I always get white residue marks around the faucets on my granite countertop and how can I get rid of them?

A: The white residue is actually a mineral deposit left when the water evaporates. The white residue can be removed and then we recommend that the area be resealed with a penetrating sealer.


Q: My stone shower is looking really grundgy and I can never seem to get it clean. What can I do?

A: It depends on how old your stone is, whether it was ever sealed, and what cleaning products have been used on it. It might simply need a good professional cleaning and sealing or it might need to be resurfaced if the stone is actually damaged. We recommend that you have a professional stone technician assess the shower.
(Note: This applies to all stone surfaces i.e.: marble, granite, limestone, travertine, tile/grout).


Q: Do you clean exterior stone?

A: Yes, we do. We pressure wash the stone surface and then we seal it with a penetrating sealer.


Q: Do you replace cracked or broken tiles?

A: Yes, we do as long as you have the replacement tiles.


Q: Do you do regrouting or recaulking?

A: Yes, we do.


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