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Q: What
should I have on hand to maintain my tile and
stone?
A: 1.
For all stone: cleaners such as Dawn soap (blue),
Simple Green, or marble/natural stone cleaner
2.
For porcelain or fiberglass: Bon Ami
3. For glass or
mirrors: Sprayway foam glass cleaner
4. squeegee - use
on all walls and glass
5. sponge - non-scratching
6. brush - to use
on all grout joints and honed stone
Q: I can't get the water
spots off my marble countertop and floor. What
can I do?
A: The "water spots"
are not really water spots but etch marks caused
by some type of acid product that was either dripped
or spilled on the marble. The etch marks can be
removed by resurfacing the damaged area and then
either polishing or honing, then sealing.
** FYI: Travertine, limestone,
and marble are all acid sensitive stones. Some
cleaners, soaps, shampoos, and other products
contain acid and when spilled or dripped on a
stone surface will remove the polish therefore
leaving it dull.
Q: Why do I always get white
residue marks around the faucets on my granite
countertop and how can I get rid of them?
A: The white residue
is actually a mineral deposit left when the water
evaporates. The white residue can be removed and
then we recommend that the area be resealed with
a penetrating sealer.
Q: My stone shower is looking
really grundgy and I can never seem to get it
clean. What can I do?
A: It depends on how
old your stone is, whether it was ever sealed,
and what cleaning products have been used on it.
It might simply need a good professional cleaning
and sealing or it might need to be resurfaced
if the stone is actually damaged. We recommend
that you have a professional stone technician
assess the shower.
(Note: This applies to all stone surfaces i.e.:
marble, granite, limestone, travertine, tile/grout).
Q: Do you clean exterior
stone?
A: Yes, we do. We pressure
wash the stone surface and then we seal it with
a penetrating sealer.
Q: Do you replace cracked
or broken tiles?
A: Yes, we do as long
as you have the replacement tiles.
Q: Do you do regrouting
or recaulking?
A: Yes, we do.
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